CLAIM NOT ON FILE / CLAIM NOT RECEIVED –ELECTRONIC CLAIM (PRIMARY INSURANCE)

CLAIM NOT ON FILE / CLAIM NOT RECEIVED –ELECTRONIC CLAIM (PRIMARY INSURANCE)

GOOD PRACTICE WOULD BE TO CHECK GEDI WEBSITE TO CONFIRM IF CLAIM WAS ACCEPTED PRIOR TO CALL

Cld ----- @ ----- spoke with ----- said no claim on file. Patient’s policy is effective from ------- through current and filing limit is -------. Verified payer id and it is correct as listed in system ------. Rebilled the claim to insurance again.

CLAIM NOT ON FILE / CLAIM NOT RECEIVED – PAPER CLAIM (PRIMARY INSURANCE)

Cld ----- @ ----- spoke with ----- said no claim on file. Patient’s policy is effective from ------- through current and filing limit is -------. Verified claims mailing address and it is correct as listed in system -----------. Rebilled the claim to insurance again.